Right choice for New Car Service
It is not common knowledge that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Wanting to snap up a great deal in the end of year car sales or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Graeme East Motors in Bairnsdale.
Purchasing a new car is one of the most significant investments most people make, so it shows common sense to do your utmost to ensure its proper care. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is not common knowledge that you are free to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Nobody can force you to return a new car to the dealer you aquired it from for service or repairs. Provided the work is only done to the manfufacturers specifications by an acceptably trained person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Graeme East Motors mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Graeme East Motors mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Graeme East Motors will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between statutory, manufacturer and extended warranties to help you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be alert for new car dealers who try to work in “express” or “extended” warranties, often for free, when purchasing your new vehicle.. Often these ‘additional’ warranties may include quite extensive restrictions or provisions, and often can seem very confusing. Many times these additional extras provide very few additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.
Such additional extras are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or larger waiting times due to fewer available service locations or mechanics.
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